Collaborative Partner

 

FuturePerfect Business English Specialist, Manila, The Philippines

FuturePerfect is an English language and communications training and testing organization focused entirely on the needs of business and the workplace. Their integrated assessment and training is based on authentic call center and business transaction data. Our Call Centre Communications Research Team works closely with FuturePerfect to provide advices on research and theory-based learning approaches in their training programmes, such as workplace courses, professional development, teacher training and QA coaching through near hire training and language and cultural awareness for agents. FuturePerfect is also a major sponsor of the Talking Across the World Conference.