Lockwood, J. Talk entitled: A Multipurpose Approach to language Assessment in the BPO; can it work? Invited speaker by the Manila English Speaking Union (ESU) and British Council, Philippines. May 12th 2008.
Lockwood, J. Keynote speaker at the 3rd Talking Across the World Conference. Banaglore, April 26-28th 2008. ?Paper: A Multipurpose Approach to Language Assessment in the BPO Industry: can it work? Other papers delivered at the conference:
- On-Line learning for call centre communication skills- Joint paper with Clarity software
- On-line recruitment assessment (BUPLAS)-Joint paper with Clarity Education
- What trainers need to know in the BPO industry.
Forey, G. & Lockwood, J. 2007. ¡§Economic, Political and Social Power of English in the Information Technology Enabled Services Industry (ITES)¡¨. The First HCLS Conference (HCLS-C1) Becoming a World Language: the growth of Chinese, English and Spanish, City University of Hong Kong, on 5-7 December 2007.
Lockwood, J. 2007. Paper: ¡§The growth of Call Centres in Asia: The Importance and Impact of the English Language¡¨.Discourses and Cultural Practices Conference. University of Technology-Sydney, November 2007.
Forey, G. & Lockwood, J. 2007. ¡§Information Technology Enabled Services (ITES) industry-the diversity of demands, requirements and wants of different stakeholders¡¨. Asian Business Conference, City University Hong Kong, March 2007.
Forey, G. 2005. ¡§Interpersonal language in call centre discourse¡¨. Plenary paper at 1st International Conference on Appraisal Systems & 9th National Conference on Systemic Functional Linguistics in China. Henan University, Kaifeng, China, on October 8-10, 2005.
Lockwood, J. 2005. ¡§What are the communication needs of employers in the ITES industry in Manila?¡¨ Invited speaker to the American Chamber of Commerce, Manila.
Forey, G. & Lockwood, J. 2004. ¡§Yes Maam: Call centre conversations¡¨. International Systemic Functional Congress, Kyoto, Japan.
Forey, G. & Hood, S. May 2004. ¡§Presenting a conference paper: Getting interpersonal with your audience¡¨ American Association of Applied Linguistics Conference. Portland, Oregon, USA. (invited colloquium)
Forey, G. 2003. ¡§Evoking Authority in Business Texts: Projecting your Thoughts, Beliefs and Decisions¡¨ International Systemic Functional Congress. Lucknow. India.
Forey, Hood, S., Leung, A. & Plum, G. A., 2000. ¡§The role of ¡¥engagement' in construing the presenter as expert¡¨. Research & Practice in Professional Discourse Conference. CityU, Hong Kong.
Forey, G. 1999. "Language choices in Business Texts and the Teacher¡¨. American Association of Applied Linguistics Stamford University, USA.
Forey, G. Sengupta, S. 1999. ¡§The Genre and Construction of Academic Discourse in a Mentoring Session¡¨ Australian Systemic Functional Linguistics Association. University of Queensland, Australia.
Forey, G. 1998. ¡§Metafunctions in business texts and their relevance for language training¡¨. 25th International Systemic Functional Institute & Congress the University of Wales, Cardiff, UK, July 1998.
Hamp-Lyons, L., Forey, G. Green, C., MacLennan, C. & Sengupta, S. 1997 ¡§The Effective English Communication in Teaching and Research Programme¡¨. ILEC, Hong Kong, colloquium.
Forey, G. 1997, ¡§Learning How and What to Teach from Looking at the Context¡¨ 24th International Systemic Functional Congress, Glendon College , York University, Toronto, Canada.
Forey, G. & Nunan, D. 1996. ¡§The role of language and culture within the workplace¡¨. Knowledge & Discourse Conference, University of Hong Kong, Hong Kong, Joint paper with David Nunan.
Forey, G. 1996. ¡§Communication in the Professional Workplace: Issues and Considerations¡¨. Language Description and Analysis Conference, Hong Kong University of Science and Technology.
Forey, G. 1996. ¡§The Sequel: Written Language in Corporate Culture, A Window for the Language Classroom¡¨. RELC, Conference, Singapore.
Nunan, D., Candlin, C., Raimes, A., Forey, G. & Cooley, L1995. ¡§Current Perspectives on Writing Pedagogies¡¨. Symposium, ILEC, Hong Kong.
Davies, F. & Forey, G. 1995. ¡§Written Language in Corporate Culture¡¨. RELC Conference, Singapore.
Forey, G. & Hyatt, D. 1995 ¡§Oh No! Not another boring report that no-one can be bothered to read: the process of a needs analysis for corporate writers with potential for EAP applications¡¨. BALEAP Conference, Nottingham University, England.
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